FAQ
Frequently asked questions
Plain answers about your data, the AI, billing and what we do not do.
Last reviewed:
Is my CV or are my answers used to train AI models?
We do not use your data to train AI models. Our AI providers process your text to write a reply. Some AI providers keep data for a short time under their own terms, for example up to 30 days for abuse monitoring at Groq. We cannot change their terms.
Who can see my data?
Other people using the app cannot see your data. Other companies process data for us: Supabase (database), Microsoft (hosting), Cloudflare (network), Stripe (payments), Resend (email), Google (sign-in, and read-aloud voice on paid plans), Sentry (scrubbed error reports) and Langfuse (AI usage metadata, EU). We do not sell your data, and we do not share it with advertisers or data brokers.
Can I delete everything?
When you delete your account, your data is erased from our live systems at once. Copies in encrypted backups are overwritten within 30 days, and payment records that Polish accounting law requires are kept for 7 years. In Settings you can download all your data (JSON) and delete your account. You can delete single sessions, or many at once, from History.
Does the AI make hiring decisions?
The AI makes no hiring decisions about you, and we have no feature that sends your answers or scores to an employer or a recruiter. Questions, scores and feedback are written by AI, are labelled as AI, and are for practice only.
Is the interview coach a real person?
The interviewer and the coach are AI, not people. A persona is a character and does not change that.
Why do you ask for my CV, a job description or the microphone?
Your CV and the job description are used to write questions for the role you choose. The microphone is used only when you record a spoken answer, and you can type instead. We collect what you give us to run your practice: your name and email, the CV text and job descriptions you add, and your answers.
Do you sell my data?
We do not sell your data, and we do not share it with advertisers or data brokers. Other companies process data for us: Supabase (database), Microsoft (hosting), Cloudflare (network), Stripe (payments), Resend (email), Google (sign-in, and read-aloud voice on paid plans), Sentry (scrubbed error reports) and Langfuse (AI usage metadata, EU).
What happens if I stop paying?
If you stop paying, your plan returns to Free. Your account and data stay until you delete them. Paid subscriptions renew until you cancel. You cancel yourself with Manage billing, and you keep access until the end of the period you paid for.
Where is my data stored?
Your account data, CV text and interview history are stored in a database in Ireland (EU). The app runs on Microsoft Azure in Germany, behind Cloudflare, which handles network traffic worldwide. To write questions and feedback, text from your CV, the job description and your answers goes to an AI provider: Anthropic, Groq or OpenAI, with fallbacks that the privacy policy names. Some of them process data outside the EU, and the privacy policy explains the safeguards.
How do I know the scores are fair?
You cannot take our word for it, so here is what we can say. Scores are estimates from an AI, tuned to the seniority in the job description. You can mark feedback as inaccurate. We cannot promise that practising here will get you a job or a better outcome.
Can the prep delegate do things without me?
The prep delegate is not available yet. When it is, it asks for your approval before any step that sends something or changes your data, and you can undo what it created. Built but switched off for everyone: the prep delegate and the AI panel debrief.
Do you send emails on my behalf?
We never send emails or applications to anyone on your behalf. Emails from us go to your own address, or to our team when you write to us.
Is it free?
There is a Free plan with monthly limits. Pro, Max and one-time passes unlock more. What your plan includes is in Settings, and prices are on the pricing page. The price shown at checkout is the price you pay.
Which languages does it support?
The site, the interviewer and the feedback work in English and Polish. Other languages are not supported.
How do you test the AI?
We test our AI against fixed scenarios in English and Polish. How we test explains the method and its limits. The page shows examples and the limits of the method, and we publish no test numbers here.
Do you track me?
We use no advertising trackers and no cross-site tracking. We use no third-party analytics. Our own visit counter, when it is on, sets no cookies, stores no IP address or user ID, and sends nothing if your browser sends Do Not Track. The cookie banner lets you choose essential cookies only.
How do I report a security problem?
To report a security problem, write to support@myinterviewer.ai (see /.well-known/security.txt). We run no bug bounty and make no legal safe-harbour promise.
Write to us for privacy requests, questions about this page, or anything that looks wrong.